Managing an investment property in Brisbane takes more than collecting rent and responding to maintenance calls. It takes local knowledge, legislative fluency, and a genuine understanding of what protects your asset over the long term. At Aurora Property, our property management teams bring an average of 20 years industry experience which shows in the day-to-day decisions that most landlords never see: the rent review timed to the right point in the market cycle, the maintenance issue resolved before it becomes a costly repair, the tenant retained because the relationship was managed well from the start. With more than 10,000 properties under management across Queensland and New South Wales, and over 7,000 landlords who trust us with their investments, we know what good property management looks like - and we know what it costs when it falls short.
Mid-month and end-of-month landlord communications with rental fund transfers is a defined part of the service, not something that happens when a landlord chases it up. Regular, structured communication is a genuine differentiator in an industry where landlords often complain about being kept in the dark.
Our property management teams aren't splitting their attention with sales targets. The entire service model is structured around managing properties well, which means landlords get dedicated focus rather than being deprioritised when a sales listing comes in.
Aurora explicitly describes its approach to inspections and maintenance as proactive rather than reactive. In practice, this means issues are identified and addressed before they escalate, which protects rental returns and asset value in ways a reactive approach simply can't.
The team receives regular training and professional development on QLD residential tenancy legislation. Given how significantly the legislation has changed in recent years, having managers who are genuinely across current obligations, not just broadly aware of them is a meaningful protection for landlords.
Some of our property management locations listed below, with the ability to service the greater Brisbane area
Servicing Brisbane Bayside areas including Wynnum, Wynnum West, Manly, Manly West, Lota, Balmoral, Wellington Point, Ormiston, Cleveland, Thornlands, Victoria Point, Redland Bay, Capalaba and more.
Servicing Bulimba and surrounding areas including Balmoral, Hawthorne, Morningside, Murarrie, Cannon Hill, Norman Park, Camp Hill, Coorparoo, East Brisbane, Teneriffe, Fortitude Valley and more.
Servicing Clayfield and surrounding areas including Ascot, Hamilton, Hendra, Nundah, Wavell Heights, Northgate, Banyo, Virginia, Kedron, Gordon Park and more.
Servicing Newmarket areas including Wilston, Alderley, Lutwyche, Windsor, Albion, Wooloowin, Stafford, Everton Park and more.
Servicing Newstead areas including Teneriffe, Bowen Hills, Herston, Spring Hill, Breakfast Creek and more.
servicing the Greater South Brisbane areas around Eight Mile Plains, including Rochedale, Sunnybank, Sunnybank Hills, Runcorn, Macgregor, Calamvale, Stretton, Coopers Plains, Upper Mount Gravatt, Mansfield, Logan Central, Springwood, Daisy Hill, Slacks Creek and more.
Managing an investment property in Brisbane isn't a one-size-fits-all exercise, and neither is the way we work with landlords. Whether you own a single investment property or a portfolio spread across multiple suburbs, we take the time to understand what you're trying to achieve and build our service around that.
We know each of our clients by name. We understand their properties, their priorities, and the outcomes that matter most to them. That personal relationship isn't incidental to how we operate, it's the foundation of it.
This is what Personalised Property Management means at Aurora Property. Not a templated service delivered at volume, but genuine local expertise applied to your specific situation, every time.
Finding the right tenant is only half the job. Keeping them is where the real value lies.
High tenant turnover is one of the most overlooked costs in property investment, vacancy periods, re-leasing fees, and the wear that comes with repeated move-ins and move-outs add up quickly. Our approach is built around placing tenants who are a genuine fit for the property, then managing that relationship well enough that they want to stay.
We conduct routine inspections thoroughly and on schedule, so you always have a clear picture of how your property is being maintained. When maintenance matters arise, we don't wait for you to ask, we bring them to you proactively, with the information you need to make a decision and the trusted trades to act on it.
The result is fewer disruptions, better-maintained properties, and the kind of peace of mind that comes from knowing someone is genuinely across your investment.
Ages: 36 & 39
Occupation: Nurse & Small Business Owner
Goal: Change property managers for an investment property in Clayfield
Date: February 2026
Outcome: The clients had owned their Clayfield investment property for six years, self-managing for the first two before handing it to a local agency. For a while, things ran smoothly enough. But when their long-term tenant vacated in mid-2025, the experience fell apart, weeks passed with minimal updates, viewings were sparse, and when they did hear from their property manager, the advice was limited to dropping the rent.
A colleague mentioned Aurora Property. They reached out, and we reviewed the property's listing, presentation, and pricing position against current comparable rentals in the Clayfield corridor.
The issue wasn't the rent. The property was being marketed with poor photography, listed at the wrong time of the week, and had a maintenance item visible in the photos that tenants were flagging during inspections. None of this had been raised with the owners.
We took over management, arranged professional photography, addressed the maintenance issue, and relisted. The property leased within 12 days.
Quick Facts:
What does a property manager do?
A property manager handles the day-to-day responsibilities of running your investment property on your behalf. This includes finding and screening tenants, preparing and managing lease agreements, conducting routine inspections, coordinating maintenance and repairs, collecting rent, and keeping you informed about the condition and performance of your property. The goal is to protect your asset, maximise your returns, and remove the stress of managing it yourself.
How much does property management cost in Brisbane?
Property management fees in Brisbane are typically structured as a percentage of the weekly rent collected, with additional fees for services such as tenant placement and lease renewals. Fee structures vary between agencies, so it's worth understanding exactly what's included before you compare. At Aurora Property, we provide a free rental appraisal and can walk you through our fee structure in detail so there are no surprises.
How do I switch property managers?
Switching property managers is more straightforward than most landlords expect. You'll need to review your current management agreement for notice period requirements, typically 30 to 90 days, then formally notify your existing agency in writing. Your new property manager can guide you through the transition process and liaise directly with your outgoing agency to ensure continuity for your tenant. Aurora Property handles this regularly and can advise you on the steps involved from the first conversation.
How often will my property be inspected?
Under Queensland law, routine inspections can be conducted no more than four times per year, with the required notice given to the tenant beforehand. At Aurora Property, we take inspections seriously, they're one of the most important tools we have for identifying maintenance issues early and making sure your property is being looked after.
What happens if my tenant stops paying rent?
Rent arrears are managed through a defined process under Queensland tenancy legislation. If a tenant falls behind, your property manager is required to follow a specific sequence of notices before any further action can be taken. Aurora Property monitors rent payments closely and acts promptly when arrears arise, the earlier the issue is addressed, the better the outcome for everyone involved.
Can I choose my own tenants?
As a landlord, you have the right to approve or decline a tenancy application, however, decisions must comply with Queensland's anti-discrimination legislation, which prohibits refusing a tenant on protected grounds. Your property manager's role is to thoroughly screen all applicants and present you with a recommendation based on rental history, employment status, and references. Aurora Property takes tenant selection seriously, placing the right tenant from the outset is one of the most effective ways to protect your investment.
What is a rental appraisal and do I need one?
A rental appraisal is an assessment of what your property could realistically lease for in the current market, based on comparable properties, location, condition, and demand. It's useful whether you're about to lease a property for the first time, reviewing an upcoming lease renewal, or simply checking whether your current rent reflects the market. Aurora Property offers free rental appraisals with no obligation, it's a straightforward way to understand where your investment stands right now.
Why should I use a property manager rather than self-managing?
Self-managing can work for some landlords, particularly those with time, local knowledge, and confidence navigating Queensland's tenancy legislation. But the legislation is complex and changes regularly, tenant issues can escalate quickly without the right processes in place, and the day-to-day demands of maintenance coordination, inspections, and rent collection add up. A professional property manager brings experience, systems, and local market knowledge that most landlords can't replicate on their own, and the cost of getting it wrong typically far outweighs the management fee.
Simon is professional and approachable. He is on top of everything when it comes to renting our property. We are pleased with how efficient the process is and our property is rented out smoothly. We recommend him and Aurora Team to landlords.
Also a huge shout out to Jenny our property manager who has done a fantastic job on looking after our tenant and our property. A great management team you can trust.
We just rented a home through this agency after living in our previous one for eight years. The process is very different now and we faced a few challenges, but Stephanie our property manager really helped us out; She was incredibly efficient and, above all, very patient.
Thanks, Stephanie!
Sarah Haynes has been an excellent property manager and has made the experience of renting out my property completely stress-free. She is always friendly, professional and communicates clearly, keeping me updated every step of the way.
Whenever maintenance has been required, Sarah has organised everything promptly and ensured the work was completed in a timely manner. It’s reassuring knowing my property is being looked after so well.
I really appreciate her responsiveness, attention to detail and genuine care for both my property and the tenants. I wouldn’t hesitate to recommend Sarah to anyone looking for a reliable and proactive property manager.
Desirea has been our property manager for a number of years and has always been on top of everything in managing our property, just terrific. Recently our tenants gave notice and the process run by Tabitha, the leasing manager, to find new tenants was first class. The new tenants look a good choice and the communication after every open was comprehensive. Desirea & Tabitha have been great for us and are to be commended.
Its a NY and in 2025/26 the Aurora Property management team of Tabitha Clinton and Stevie Moore have been exceptional in terms of managing the property, carryout maintenance and managing painting & carpet replacement before quickly finding us new tenants. Proactive, and happy to call/chat if you need clarification or discuss any issues.
Aurora took over from my last property management team when they acquired them. The handover was flawless and my property manager Elyse Cugley has been super responsive and very helpful throughout the process. Would highly recommend Aurora and Elyse. Thanx Paul!
I can't recommend Aurora highly enough, especially David and Michaela. Having worked with them for over six months, I've found them consistently professional, well-trained, responsive, and accountable. Nothing is ever missed or overlooked. As a particular person myself, that means a lot. I know my tenants are well looked after, and my property is in safe hands with the Aurora team.
We would like to sincerely thank both Tabitha and Desirea from Aurora property for all their help preparing our property and sourcing a suitable tenant. Desirea was instrumental in assisting with the few changes/upgrades made in the unit and Tabitha went above and beyond to help locating a suitable tenant. Their communication throughout the process was fantastic. Thank you both for all your help.
I’ve sold with Jill a couple of times now, and every time, she has been nothing short of amazing. She is professional, knowledgeable, and truly goes above and beyond to get the best results. This time was no different - Jill secured a fantastic price for our property and made the whole process smooth and stress-free. She’s always been great at communication, and her personal touch makes a big difference. If you’re looking for a hardworking and reliable agent, I highly recommend Jill.
